Shipping policy

Processing time
The time we need to prepare an order for shipping varies. For details, see individual items.
Estimated shipping times:
Australia: 8-12 weeks
North America: 8-12 weeks
Europe: 8-12 weeks

We will do our best to meet these shipping estimates, but cannot in any way guarantee them. Actual delivery time will depend on the shipping method you choose, and delays could occur due to reasons such as weather, pandemic, port congestion etc. 

Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

We are not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.